Privacy Policy

Last updated: 22 May 2026

At AR Nutrition & Dietetics, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website or engage with our services.

1. What Information We Collect

We may collect personal information including:

  • Your name

  • Email address

  • Phone number

  • Date of birth

  • Health information relevant to nutrition and dietetic services

  • Appointment and billing information

  • Information submitted through contact forms, online bookings, or questionnaires

  • Website usage information such as IP address, browser type, and cookies

2. How We Collect Information

We collect information when you:

  • Contact us through our website

  • Book an appointment

  • Complete forms or questionnaires

  • Subscribe to newsletters or updates

  • Interact with our website or social media pages

3. Why We Collect Your Information

We collect and use your information to:

  • Provide dietetic and nutrition services

  • Communicate with you regarding appointments and enquiries

  • Maintain accurate health records

  • Process payments and administrative tasks

  • Improve our website and services

  • Send newsletters or educational content (if you opt in)

4. Health Information

As a healthcare provider, we may collect sensitive health information necessary to provide appropriate care. This information is treated confidentially and stored securely.

We will not share your health information without your consent unless required or authorised by law.

5. Disclosure of Information

We may disclose your information to:

  • Other healthcare providers involved in your care (with your consent)

  • Medicare or private health funds where required

  • Third-party service providers assisting with website hosting, booking systems, or administration

  • Regulatory authorities where legally required

We do not sell your personal information.

6. Website Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic.

You can disable cookies through your browser settings, although some parts of the website may not function properly.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of online transmission or storage is completely secure.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.